Plain words, chosen on purpose, about what this counter sells and the terms of using it. Real limits on a preparation get printed where a reader is likely to run into them.
Behind the counter stands Fortify 24x7. Over the door is the name MediSafe Networks, which is a name and nothing else. Place an order and the contract, the invoice, and the duty to actually deliver, all belong to Fortify 24x7. Every page here repeats it, because working out who you bought from after a payment clears makes a poor start to a relationship.
Heads up: card statements show FORTIFY 24X7 - MediSafe Networks is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.
One line in the catalog buys one managed capability. It gets made on whichever vendor platform its drawer page names, and running it afterwards is our engineers' job. Your entitlement is to that capability, at the count paid for, for however long the subscription remains current.
Every drawer page finishes with a block headed read the label, and those blocks form part of this contract. Putting them above the buy button rather than below it is deliberate: a limit ought to reach a buyer earlier than their card does. Hold them against us.
No preparation that puts Fortify 24x7 near protected health information proceeds without a signed business associate agreement. How such information is handled belongs to that document instead of to this page, and it wins wherever the two differ.
Cards, and nothing but cards. Terms invoicing, checks, wires, and every form of cryptocurrency get declined.
We retry a declined charge, and you hear from us rather than hearing nothing. Leave it unresolved and suspension becomes possible. Real effort goes into reaching a human being before that, since nobody on either side of the counter gains from a practice losing its security to an expired card. Bringing a suspended service back can take deployment work.
Skill and care, reasonably applied, in delivering the thing bought. The platforms beneath kept running and kept current. Somebody present at the counter when an alert, an approval or an enquiry lands. Truthful description of your environment, most of all when the trouble began at our end.
Everything is stopped by no product in this trade, and a vendor hinting at one is telling a story. Nothing warranted here covers a perfect catch rate, an unbroken run free of data loss, or systems that never fall down. Those blocks at the foot of the drawer pages are contractual boundaries, not marketing softening them.
Inside the limits the law happens to set:
Your environment holds your material, and it stays yours. Touching it happens only to keep the service running, under the handling of records notice and under whatever business associate agreement exists between us. Guarding a thing confers no ownership of it, and no sentence here lets us apply your material to anything beyond the work ordered.
Stopping is done at the account counter, or by writing and asking us to stop it; either route works and neither of them requires you to give a reason. Once the period paid for is exhausted, it takes effect. Money already collected is dealt with on the money back page.
This side can also end or suspend a service: failed payment, unlawful use, or behaviour endangering our staff or somebody else's account. Genuine urgency aside, both notice and a chance to remedy come first. Leaving, you get a sensible window for collecting anything of yours still in our hands.
None of this is set. Material changes land on this page beneath a new revision date, and any that touch a live subscription also go straight to the account holder. Using the service after a change is in force amounts to accepting it.
One clause failing leaves the rest standing. Overlooking something once surrenders nothing permanently. The whole agreement about these services is this page plus the six drawer pages plus the two footer policies. Any dispute is heard where Fortify 24x7 is organised, under the law in force there.